DIVERA – case study

COMPANY
Who was the Client

A start-up dedicated to joining artificial intelligence and marketing together and bringing business development to the next level. Applying AI and Machine Learning to the business side of organizational development is the next natural step for many companies wanting to scale rapidly and move their business forward into new markets.

CHALLENGE
A NEED FOR IMPROVEMENT IN TRAINING

An agent training system is a key process in many organizations and a major HR-related investment. That’s why it’s extremely important to make it as robust and budget-optimized as possible. The real challenge is to bring the entire mechanism to the next level and make agents’ training a smarter process by introducing Machine Learning and AI.

SOLUTION
MACHINE LEARNING TO THE RESCUE

This web application uses Machine Learning to train a set of agents by simulating the outcomes that later can be used in specific scenarios configured in the editor. AI analyzed the outcome of the agent’s performance about pre-uploaded scenarios to determine the later path for each scenario.

TECH
What technology was used

The application was deployed to AWS with high availability and internally leverages

  • Machine Learning
  • Django
  • Celery
  • Keras for AI

Interested in our services?

Find out what we can do for you!
We will gladly answer any questions via email, phone or chat.

HIRE US

Let's get to work! Send us your contact details and we will get back to you to discuss your project.

Name
Company
E-mail address
Phone number

CONTACT US




NG Logic LLC
400 Concar Dr
San Mateo, CA 94402

+1 (888) 413 3806

FIND US: