Sales Development Representative

We are seeking a driven Sales Development Representative with two years of experience in IT services sales to support our marketing and sales teams. The SDR will be responsible for following up on Marketing Qualified Leads (MQLs) to assess interest and potential fit, as well as making outbound calls based on targeted lists provided by the marketing team. This role is ideal for someone who is comfortable with both inbound lead qualification and proactive outreach, with a focus on creating meaningful opportunities for our sales team.

Location/time zone: USA

Responsibilities:

• MQL Follow-Up: Quickly follow up on Marketing Qualified Leads (MQLs) to assess their needs, confirm interest, and gather relevant information for further engagement.
• Outbound Calling: Make outbound calls to prospects on a curated list provided by marketing, focusing on initiating conversations, understanding needs, and qualifying interest.
• Lead Qualification: Use discovery techniques to qualify both inbound MQLs and outbound leads, identifying key decision-makers, pain points, budget constraints, and timelines.
• Collaboration with Marketing: Provide feedback to the marketing team on lead quality and assist in refining targeting strategies for future campaigns.
• Collaboration with Sales Team: Schedule meetings with qualified prospects and work closely with the sales team to provide detailed information about each lead’s background and interests.
• Data Management: Maintain accurate records of interactions with MQLs and outbound prospects in the CRM, ensuring data quality and supporting accurate pipeline reporting.
• Performance Tracking: Meet or exceed key performance metrics related to MQL follow-up speed, outbound calling volume, and lead qualification rates.

Skills & Requirements:

• Experience: 2+ years in an SDR or similar sales role, preferably within IT services or a technical sales environment.
• Communication Skills: Strong written and verbal communication skills, with an ability to build rapport and conduct discovery calls effectively.
• MQL Expertise: Experience handling MQLs and familiarity with best practices in follow-up timing, engagement techniques, and qualification.
• Goal-Oriented: Proven track record in achieving or exceeding targets for MQL conversions, outbound call volume, and qualified meeting setting.
• Tools Proficiency: Proficient with CRM tools (e.g., Salesforce, HubSpot) and lead management platforms.
• Collaboration Skills: Ability to work closely with both marketing and sales teams to provide feedback and enhance lead quality and conversion.

Benefits:

• Be a part of the team that works for the most influential US-based global brands. 
• No rush! Work at your own pace in a quality-over-quantity environment.
• Collaborate with highly experienced professionals as your team members.
• Numerous opportunities for your professional growth.
• Full-time remote work from anywhere in the world.
• Monthly budget for social benefits – tailored to your location and lifestyle.
• 20 days of paid time off.
• Annual training budget.

Join a growing team that values proactive communication and collaboration. This is an excellent opportunity to work closely with both marketing and sales, learning from both teams and directly contributing to our client acquisition efforts. If you’re enthusiastic about connecting with potential clients and driving conversions, we’d love to hear from you!

GDPR DATA PRIVACY NOTICE
In accordance with Article 13(1) and (2) of the GDPR, we inform you that: 1. The controller of your personal data is the entity indicated in the job offer. 2. We will process your personal data for the purpose of conducting the recruitment process for the position indicated in the job offer, and if you have given consent in this regard, also for the purpose of conducting future recruitment processes. 3. You have the right to: access your data and request its rectification, erasure, restriction of processing, the right to data portability, and the right to object to the processing of your data. 4. We do not engage in automated decision-making or profiling. 5. For more information on how we process your personal data, please refer to the full text of the Information Clause for Job Candidates.